The words, in the order you meet them
Updated
Terms as you meet them rather than alphabetically.
The formula
Surfactant. The molecule that lifts soil off a surface and holds it in suspension. Anionic, nonionic, cationic and amphoteric are the four families; anionic and cationic neutralize each other.
Builder and chelator. Materials that deal with water hardness so the surfactant can work.
Solubilizer. What holds fragrance oil in a water-based product.
Active content. The concentration of a raw material as supplied, which is not the concentration in your product.
Ready-to-use and concentrate. The same cleaner with and without the water.
The process
Order of addition. Part of the formula, not a detail.
Batch release. Checking against a specification before filling.
Challenge test. Deliberately inoculating a formula to see whether the preservative controls it. The only real proof a preservative system works.
Freeze-thaw. Cycling a sample cold and warm to see what drops out.
Compatibility testing. Filled, capped bottles kept and weighed for months.
The failures
Paneling. A bottle collapsing inward.
Crazing. Fine cracks from solvent stress.
Salt peak. The point where adding salt stops thickening a surfactant system and starts thinning it. Formulate on the low side of it.
Fish-eyes. Gelled lumps of undispersed thickener.
The rules
FIFRA. A product claiming to kill or control microorganisms is a pesticide requiring EPA registration. The claim triggers it, not the chemistry.
FHSA, 16 CFR 1500. Cautionary labeling for household products with hazardous substances: signal word, hazard, precautions, first aid, keep out of reach of children.
PPPA, 16 CFR 1700.14. Child-resistant packaging thresholds. Sodium or potassium hydroxide at 2 percent in liquid is the one that catches cleaners.
SB 258. California's Cleaning Product Right to Know Act: ingredient disclosure online from 2020 and on the label from 2021.
Green Guides, 16 CFR 260. Environmental marketing claims, and the reason "non-toxic" is a claim rather than a description.