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What goes wrong

It did not set

Updated

On this page7
A cultured product that never firmed up has not fermented far enough, and the three usual reasons are easy to tell apart if the records exist.

The incubation temperature was wrong

The most common cause by a distance. Cultures have an optimum and holding even a few degrees below it slows them enough to change the outcome. "Somewhere warm" is not a specification, and a thermometer in the incubator for one batch usually answers this immediately.

The culture was tired or dead

Cultures lose activity in storage, and a propagated one drifts and weakens. If one batch failed after several good ones with nothing else changed, this is the likely story. It is also why a propagated culture needs a renewal schedule rather than being run until it fails.

The milk could not make a firm gel

Set depends on protein and solids content as well as on acid. Milk low in solids, or milk from a different source or season, can ferment correctly and still give a softer product. Checking the pH distinguishes this from the first two: a correct pH with a weak set is a composition story.

Which is why you measure rather than look

A soft set and a failed fermentation look alike in the pot and are completely different problems. The pH tells you which one happened and the milk record tells you why, and without both you are guessing.

A batch at the right pH is still a product

It may not be the product you meant to make, and if it reached 4.6 it is safe and it is sellable as something else, such as a drinkable style. A batch that did not reach the pH is a different matter and should not be sold as yogurt.

Check the thermometer before anything else

An incubator reading three degrees high explains every one of these symptoms and costs nothing to rule out. Verifying the thermometer against a known reference once a season is the kind of boring check that prevents a month of chasing the culture.

References

21 CFR 131.200, Yogurt: not less than 3.25 percent milkfat and not less than 8.25 percent milk solids not fat, with “a pH of 4.6 or lower measured on the finished product within 24 hours after filling.” law.cornell.edu
21 CFR 114, Acidified Foods, whose 114.3 definition turns on a finished equilibrium pH of 4.6 or below, the same figure the yogurt standard uses. law.cornell.edu
Written from federal regulation and FDA guidance, not from a laboratory. Pasteurization of milk and milk products in final package form for interstate commerce is a federal requirement, and what your state permits inside its own borders is a separate question. Anything here is a starting point for a conversation with your state department of agriculture, not a determination that you comply.