Refillable is a service, not a property
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The rule
It is deceptive to misrepresent, directly or by implication, that a package is refillable. And a marketer should not make an unqualified refillable claim unless the marketer provides the means for refilling the package.
Which puts the claim outside the container
Every other spine in this library is about what a package is or does. This one is about whether a service exists around it.
So a screw-top bottle is not refillable for this purpose
Anyone can unscrew it and pour something in. That is a physical fact and it is not what the word claims.
Two ways to earn the word
Provide a system for the collection and refill of the package, or offer for sale a product that consumers can purchase to refill the original package.
The second is the ordinary route
Sell the refill. Which is why a refill shelf has a small dispensing container and a large refill container, and ours does.
And our shelf is shaped for it
57 of 83 containers are under 120 mL and 26 are over 946 mL, with 29 at 59 mL and 13 at one US gallon. A bimodal distribution with an empty middle.
Which is the only shelf in this library whose shape matches its use
Most of them are a capacity window with a cluster in it. This one is two clusters, and the gap between them is the point.
There is a deliberate pair with another property here
The pet grooming property quotes 40 CFR 156.140, which REQUIRES a refillable container to bear the statement "Refillable Container." This section makes saying it deceptive unless you provide the means.
One provision compels the word and the other restricts it
Same word, two schemes, opposite pressure. Which is worth knowing before assuming a label term is either safe or required.
Then there is a finding about our own catalog
We publish a Recyclable specification on 803 rows and the value is Yes on all 803. There is no other value in the field anywhere.
Which makes a blank indistinguishable from a negative
And makes every one of those 803 an unqualified claim. It has its own section and it is a flag against our site rather than against a buyer.
Three of four leaves are not rigid containers either
A refill pouch, a concentrate pod and a tablet. Only bulk refill is something we sell.