The container failed
On this page9
Panelling
The bottle draws inward as a solvent evaporates through the wall or as the headspace cools. It looks like damage in transit and it is not. It is a permeability problem and it points at the resin.
Environmental stress cracking
Fine cracks at the shoulder or around the neck, in a bottle that is otherwise intact. It is the classic polyethylene failure mode with certain contents, and it appears weeks or months in rather than on day one.
The cap swelled
Or the liner did. The contents attacked the one part nobody tested, and the first sign is a cap that will not seat or a seal that has gone soft.
The bottle went soft, or sticky
Usually heat plus solvent together. Check what the product saw in transit; PET stops at 120F and a closed van in summer is well past that.
Loss of contents with no visible leak
Permeation through the wall. The weight drops, the product thickens, and the package looks perfect. Weigh a few units at intervals during testing and this is caught in weeks rather than in reviews.
The common root
A material chosen on the chemical resistance column alone, where seven of the ten materials carry the same rating. The separation is in the temperature range and in testing your own formula.
Test the way the product will live
Filled, closed, on its side, warm, for as long as you can stand. Weigh them, open them, look at the liner. Everything on this page is visible in that test and invisible in any shorter one.
Keep a retained sample of every batch
In the production container. When a customer reports a failure eight months later, a retained sample is the only way to tell a packaging problem from a formula problem.