The pump or the liner failed
Updated
On this page8
The flavor oils are the aggressive part
Mint and cinnamon oils are solvents, and the mouthwash exemption asks for at least 7 percent of them by weight. A formula built to satisfy that condition is unusually hard on gaskets, dip tubes and liners.
And the ethanol compounds it
Alcohol permeates and carries the flavor oils into materials that would resist either one alone. That combination is why 121 of the 443 containers on this shelf are HDPE and 90 of the broader spray shelf are glass.
Pump failures are slow
A gasket that swells, a piston that stiffens, a dip tube that clouds or cracks. None of it shows on the filling day and all of it reaches a customer, which is the worst shape a failure can take.
The liner is the commonest single fault
A liner that softens ends the seal, and then the product loses alcohol and flavor and the customer gets a weaker mouthwash than you made. Weighing a sealed control sample at intervals catches it.
Labels lift too
Alcohol and flavor oils on the outside of a bottle lift facestock and smear ink. On a drug product carrying a required warning in bold, an illegible label is a compliance failure and not a cosmetic one.
Ask with the formula named
Not whether a pump is alcohol resistant, but whether it has been tested against this alcohol percentage with this flavor oil load. The first question gets an optimistic answer.
Test by waiting, upright and on the side
Filled, fitted, labeled, one of each, examined at one, three and six months with a weighed control. Everything on this page is slow and all of it is visible by then.